Our Team

Contact our team for help with eligibility questions or services.

Lora Dyess – Executive Director
ldyess@madisontcm.org  |  Phone: 573-783-4451 ext 118

Lora Dyes grew up in Potosi, Missouri. She obtained her bachelor’s degree in Psychology from the University of Arkansas at Little Rock. After graduation, she moved back to Missouri and began working for the State of Missouri Children’s Division. She assisted families of all sorts with services and resources within the 24th Judicial Circuit. In 2012, she became employed as a Support Coordinator at the Washington County Board for the Handicap. In April 2016, she made the transition to Madison County Service Coordination as a support coordinator. In May of 2020, Lora was promoted as MCSC’s Executive Director. She takes great pride in what she does and works hard to ensure that individuals receive services that best meet their needs and to promote community inclusion. MCSC was chosen as the TCM provider for Bollinger County. The transition to this county will occur at the beginning of 2023.


Outside of work, she enjoys spending time and making memories with her 2 daughters. Spending time with her family and friends is very important. She also loves to play with her 2 pups, travel, read, binge watch Netflix shows, and coach volleyball. Lora owns and operates a food truck, MAE’s Snack Shack, that is solely contracted at Elephant Rocks State Park during the months of March thru October.  

Brook Tonjum – Administrative Director
btonjum@madisontcm.org  |  Phone: 573-783-4451 ext 128

Brook Tonjum is an Administrative Director at Madison County Service Coordination. She received her Bachelor of Science from Central Methodist University in 2021. Brook currently resides in Fredericktown, Missouri with her two dogs; Nyxy and Buddy. She enjoys eating ice cream and cleaning as often as possible. Brook’s goal at Madison County Service Coordination is to provide a positive environment and enjoyable experience to each individual as they enter the building. Brook provides support to management and employees, and she completes day to day administrative duties.

Angie Moore – Senior Service Coordinator
angie amoore@madisontcm.org  |  573-783-4451   ext. 120

Angie has been employed as a Service Coordinator with Madison County Service Coordination since January 2009. She has a strong passion for meeting the needs of the individuals that she serves with developmental disabilities to help ensure they are safe, healthy, and enjoying life fully. She previously worked as a Community Support Worker at BJC Behavioral Health.  Angie has an Associate degree from Mineral Area College and a Bachelor’s Degree in Psychology from Central Methodist University.  Angie resides in St. Francois County with her husband.  Angie has two adult children and two granddaughters.  She enjoys spending time with her family, reading, spending time outdoors, and volunteering at Safe Harbor Hospice.

Winnie Gallaher – Service Coordinator
wgallaher@madisontcm.org  |  Phone: 573-783-4451 ext 122

Winnie grew up in St. Louis Missouri, and comes from a large family. Winnie now lives in Park Hills Missouri with her husband Michael and has been married for 34 years.  Winnie and Mike have two daughters Emily and Karlee. Winnie worked for the State of Missouri for approximately 15 years as an Administrative Assistant and then decided she wanted to do more and went back to college. She obtained her Associates Degree at Mineral Area College in 2009,  and then went on to finish with her Bachelor of Science Degree in Education at Central Methodist University in 2011. She previously worked as a Service Coordinator for the St. Francois County Board for the Developmentally Disabled in Farmington Missouri for approximately 5 years. Winnie ran the Explorer Scout Troop in Farmington, and also started a new group called the Sunshine Club for ladies. Winnie loves to help people in any way possible and will work hard to enrich their lives by assisting them with strengthening their social skills, link them to community events, and resources, and advocate for them whenever she can. Winnie’s passion is to help improve the daily lives of others.

When not working, Winnie loves to spend time at home with her family and pets.  Winnie loves to go the river, go camping,  sit  around the fire, go to the movies and just relax at home. Winnie loves to attend church at First United Methodist Church, and is close to her church family.

Abbie Umfleet- Service Coordinator
aumfleet@madisontcm.org  |  Phone: 573-783-4451 ext 123

Abbie Umfleet was born and raised in Fredericktown, Missouri. She completed her Associate’s Degree at Mineral Area College in 2012. She received her Bachelor’s Degree in Psychology with an interdisciplinary minor in Business/Sociology from Central Methodist University in 2017. After graduation, she became a Case Manager at Farmington Correctional Center as contracted staff through Corizon Health Services. She worked directly with offenders who were placed in the Social Rehabilitation Unit due to mental illness and Developmental Disability Needs. In July 2018, Abbie transitioned to Madison County Service Coordination as a Support Coordinator. She is determined to provide the best service and support possible to the residents in our community that she serves. Abbie is passionate about helping others reach their goals and ensuring their safety.

Abbie resides in Fredericktown with her husband and two daughters. In her free time, Abbie enjoys spending time with her family and friends. She enjoys golfing, watching Marvel movies, and playing with her two dogs, Sophie and Tungsten.

Alex Sikes- Service Coordinator
asikes@madisontcm.org  |  Phone: 573-783-4451 ext 126

Katie Yordy- Service Coordinator
kyordy@madisontcm.org  |  Phone: 573-783-4451 ext 119

Jacqulyn Ward- Service Coordinator
jward@madisontcm.org  |  Phone: 573-783-4451 ext 127

Jacqulyn moved here from Dallas, Texas to rural Missouri in 2007 where she later graduated from Fredericktown High School in 2013. After high school, Jacqulyn worked as a preschool teacher before completing an Associate of Arts degree in General Studies in 2019. Before completing her Associate degree, Jacqulyn started working the University of Missouri Extension where she co-managed the 4-H Youth Program for Madison County. She has since taken her studies to Southeast Missouri State University and is working to complete a Bachelor of Arts degree in Social Science. Jacqulyn’s desire to serve and better her community leads her in her role as Support Coordinator and she dedicated to MCSC’s mission to enrich the lives of those around her.

When Jacqulyn is not in the office, she enjoys kayaking Missouri’s waterways with friends and spending time with her young son exploring local and natural resources. She enjoys volunteering and serves on the Fredericktown Beautification Committee in her spare time.

Shea Davis – Benefit Coordinator
sdavis@madisontcm.org  |  Phone: 573-783-4451 ext 129

Shea Davis began her position as a Benefit Coordinator with Madison County Service Coordination in September 2021. She is a former graduate of Fredericktown High School.  After high school, Shea obtained her Bachelor of Arts in Political Science from Truman State University.  She went on to earn a Master’s in Public Health from East Tennessee State University.  Shea has had experience as a grant writer and was employed as an admissions coordinator for long-term care and an in-home services administrator before staying home for several years to raise her four daughters. She has spent many years volunteering in community organizations dedicated to improving the lives and opportunities of all residents. She has served on the University of Missouri Extension Council and is currently the treasurer for St. Francois County.  Shea is married and lives in Farmington, Missouri on a small farm with her husband, Eric.  They enjoy spending time with their daughters, granddaughter, and extended family doing activities such as camping, kayaking, house projects, and playing games.